Data Protection Information for DMH & Associates Ltd contacts.
Privacy Statement
The privacy and data security of our contacts, individual customers, partners and associates is important to us. This statement explains how DMH & Associates Ltd uses personal data to keep connected to our customer base and colleagues.
Through our communications and website we aim to build and maintain professional connections.
In order to deliver this information DMH & Associates Ltd processes the personal data of individual contacts of colleagues, partners and customers. This helps to ensure that you are getting the most relevant and interesting communications from DMH associates.
If you have any questions about how we process your personal data or if you wish to opt-out of certain types of processing or communications, please contact the company secretary Robert Hughes by e mail [email protected] or by telephone at 07917 809234
WHAT INFORMATION DO WE HOLD ABOUT YOU?
The personal data held and processed by DMH & Associates Ltd may include:
Biographical Information
- your name, address, contact details, role and institution or organisation.
Interactions and Transactions
- Your current and previous contact
- Communication
- Records of communications and interactions we’ve had with
- Records of financial transactions with DMH & Associates Ltd
WHERE DOES OUR INFORMATION COME FROM?
The information we hold about you comes from you by corresponding with us by telephone, email, face-to-face or otherwise.
DATA COLLECTED IN THE COURSE OF CONDUCTING RESEARCH
For the purpose of research and evaluation work dmh associates have occasion to contact individuals and organisations. Any personal data is stored within a secure server and backed up regularly. Online or telephone surveys are conducted anonymously to protect participant privacy. Where personal data is provided this is always with the initial consent of the participant and the information/data is deleted within an agreed timeframe after the end of the project.
HOW WILL WE USE INFORMATION ABOUT YOU?
The data we collect is used by DMH Associates Ltd to support a full range of activities. We use data to communicate with you as part of our normal business operation.
SHARING AND DISCLOSING YOUR PERSONAL INFORMATION
Sharing with other services.
Your data will be used only by DMH & Associates Ltd. Where appropriate and permitted, you may ask us share data on a confidential basis with other nominated organisations. We will ask you if you would like us to share your contact details and will only do so with your explicit permission beforehand.
Sharing with External Parties
We do not sell your personal data to third parties or share it for any commercial purposes. We also will not permit any third parties to sell on the data we have shared with them, under any circumstances. We will not usually share your information with external parties, except in the following circumstances:
- when you have given us permission to do so
- to work with us for specific projects and/or events
HOW LONG WE KEEP YOUR PERSONAL INFORMATION
DMH & Associates Ltd will retain your data indefinitely in support of your ongoing relationship with us or until you request us to do otherwise. The data we retain indefinitely includes:
- Your name, address and role.
- Contact details
- Communication preferences
- Records of projects and events you are invited to participate in
- Records of communications and interactions
- Records of financial transactions with DMH & Associates ltd
We periodically review the data held on our database to ensure that it is accurate and relevant in communicating effectively with you. Where we find information which is out of date, inaccurate or no longer relevant, we remove this data.
Where you exercise your right to erasure, we will formally respect this request.
EXERCISING YOUR RIGHTS
The privacy and data security of DMH & Associates Ltd customers, clients and associates is important to us. UK and EU data protection laws give you a range of rights in relation to your personal data for example: erasure, rectification and subject access. Information about your rights can be found on the Information Commissioner’s website.
To ask questions, or complain about how we process your personal data, please contact Robert Hughes (Company Secretary) by email: [email protected]
You also have the right to lodge a complaint with the Information Commissioner’s Office.
Communication Preferences
Communications may be sent to you by post, telephone or electronic means (principally by email) depending on the contact details we hold and the preferences expressed by you about the types of communications you wish to receive. To let us know how you would prefer to keep in touch with DMH & Associates Ltd, to request no further communications from us, or if you have any questions about we process your personal data, please email – [email protected]
Corrections
If you wish to correct any information held by the us about you, please contact [email protected]
Our Website
The DMH & Associates Ltd website (www.dmhassociates.org) explains how data may be gathered about users of the website. Our privacy notices do not cover the links within the site, which link to other websites.
Changes to our Privacy Statement
We regularly review DMH & Associates Ltd privacy statements. This privacy statement was last updated in May 2018. We will publish on our website any changes we make to this privacy statement and notify you by other communication channels where appropriate.